Right of cancellation for consumers
As a consumer, you have a right of cancellation under the following conditions. A consumer is any natural person who enters into a legal transaction for purposes that can be attributed predominantly neither to their commercial nor their independent professional activity:
Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of cancellation, you must inform us, Treez GmbH, of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail to info@treezclub.com). You can use the attached sample cancellation form for this, but this is not mandatory.
Consequences of cancellation
If you cancel this contract, we have to repay all payments that we have received from you, including delivery costs, immediately and at the latest within fourteen days from the day on which we receive notification of your cancellation of this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise; in no event will you be charged for this repayment.
We can refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will have to bear the direct cost of returning the goods.
Withdrawal form
If you wish to withdraw from the contract, please fill out this form and send it back to us.